Client Portal
Almost ready
Your client portal is nearly here. In the meantime, booking and support continue as usual on our main site.
Where is my request?
Enter the request number from your confirmation email and the same email address you used when contacting us.
For your privacy, this browser can check up to 8 times every 15 minutes.
Client Portal
Welcome
Take the portal for a spin with a built-in test account. Everything is sample data; payments are simulated.
Or sign in with the test credentials
Client: test@desksidetech.com · Staff: admin@desksidetech.com · Password for both: deskside-test
or
We'll email you a one-time sign-in link. No password needed.
Sign in with a password instead
Create an account with the same email to keep this receipt and request together.
Or just book a visit
Pay securely and you're booked; your receipt arrives by email. If you ever create an account with that same email, everything shows up there automatically.
Two-factor verification
Scan this with your authenticator app (Google Authenticator, 1Password, Authy), then enter the 6-digit code.
Manual key:
Enter the 6-digit code from your authenticator app.
Welcome
Your services, requests, and receipts in one place.
Fixed, or your money back. Call (615) 852-5565. Help & Safety
Membership
Choose ongoing support or manage your current plan.
Book a service
Pay up front, backed by our Fixed, or your money back guarantee: if we cannot solve it, you get every dollar back.
My requests
My receipts
Member profile
Devices
Email updates
Choose which updates about your requests we email you. Turned off, we never send that email.
Display
Adjust how the portal looks on this device. This choice is saved only in this browser.
Increase text size throughout the portal for easier reading.
Self-help & scam alerts
Quick answers for common problems, plus how to spot scams that target people like you. We're always a phone call away if you'd rather just ask us.