Client Portal
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Client Portal
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Where is my request?
Enter the request number from your confirmation email and the same email address you used when contacting us.
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Client Portal
Welcome
Take the portal for a spin with a built-in test account. Everything is sample data; payments are simulated.
Or sign in with the test credentials
Client: client@deskside.invalid · Staff: staff@deskside.invalid · Password for both: deskside-test
Access your visits, requests, devices, and care plan.
or use email
Create an account with the same email to keep this receipt and request together.
Two-factor verification
Scan this code with your authenticator app, then enter the 6-digit code.
Manual key:
Enter the 6-digit code from your authenticator app.
Or just book a visit
Pay securely and you're booked; your receipt arrives by email. If you ever create an account with that same email, everything shows up there automatically.
Welcome
Your services, requests, and receipts in one place.
Fixed, or your money back. Call (615) 852-5565. Help & Safety
Membership
Choose ongoing support or manage your current plan.
Request a service
Choose a service below. Online checkout is available only after the production launch gate passes.
My requests
My receipts
Member profile
Devices
Email updates
Choose which updates about your requests we email you. Turned off, we never send that email.
Display
Adjust how the portal looks on this device. This choice is saved only in this browser.
Increase text size throughout the portal for easier reading.
Self-help & scam alerts
Quick answers for common problems, plus how to spot scams that target people like you. We're always a phone call away if you'd rather just ask us.